Published: August 27, 2013 | Last modified: September 8, 2016
As you use our services, we want you to be clear about how we’re using information and the ways in which you can protect your privacy.
- What information we collect and why we collect it;
- How we use that information;
- The choices we offer, including how to access and update information.
We’ve tried to keep it as simple as possible. Your privacy matters to Invine so whether you are new to Invine or a long-time user, please do take the time to get to know our practices – and if you have any questions, please contact us.
Information we collect
We collect information to provide better services to all of our users, in two ways:
Information you give us
When you signup and register we’ll ask for personal information like your email address. If you want to take full advantage of the features we offer we’ll ask you to complete you personal and business profile, which may include your name, photo, business address, url, telephone number and credit card.
Information we get from your use of our services
We may collect information about the services that you use and how you use them. This information includes:
- Device information
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Invine may associate your device identifiers or phone number with your Invine Account.
- Log information
When you use our services we may automatically collect and store certain information in server logs. This may include:
- Details of how you used our service, such as your search queries.
- Online support chatting history.
- Internet protocol address.
- Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
- Cookies that may uniquely identify your browser or your Invine Account.
- Location information
When you use our service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
- Local storage
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
- Cookies and anonymous identifiers
How we use information we collect
We use the information we collect from Invine sites to provide, maintain, protect and improve it, and to protect Invine and our users. We also use this information to offer you tailored content.
When you contact Invine, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags to improve your user experience and the overall quality of our services. For example, by saving your location, we’ll be able to recommend producers willing to connect with you. When showing you tailored ads, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of Invine unless one of the following circumstances apply:
- With your consent
We will share personal information with companies, organizations or individuals outside of Invine when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
- For external processing
- For legal reasons
We will share personal information with companies, organizations or individuals outside of Invine if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of Invine, our users or the public as required or permitted by law.
How We Respond to Do Not Track Signals
At this time Services on the Invine platform do not recognize automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.
We use search and display advertising so you can find opportunities to discover new InVine features and retargeting cookies to present you with InVine advertising on other sites based on your interaction on our website. We believe that users should exercise choice regarding the collection of personally identifiable information, which is why we disclose the cookies used on our website and provide links to opt-out of those collection practices. Although we would like to honor those browsers that are set with a Do Not Track signal, at the present time we are unable to honor those signals.
- Google Adwords Conversion — You can adjust the Google Ads Settings and opt-out of this program.
We work hard to protect Invine and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
- We encrypt many of our services using SSL.
- Our payments platform is managed by a trustable certified entity. Invine has no access to your credit card details. Our trusted partners work in compliance with restrict norms and procedures, to keep your information safe.
- We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
- We restrict access to personal information to Invine employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. Invine employees with access to information not in the public domain are required to use secure two-step authentication to log in.